Green Marble Tours – Terms and Conditions

At Green Marble Tours, we are committed to providing guest-friendly, transparent terms that reflect our dedication to excellence. If you have any questions, please don’t hesitate to contact us.

1. Booking and Payments

To reserve your trip, we require a booking payment of:

  • €100 per person for self-guided tours
  • €300 per person for guided and luxury tours

Upon receipt, we will confirm your booking in writing. The booking payment is non-refundable as it covers part of the administrative and logistical work required to prepare your cycling holiday, including accommodation, transfers, documentation, correspondence, and bookings.

Final Payment Schedule:

Your final payment is due as follows, depending on your tour start date:

Tour Start Month

Final Payment Due Date

April 

1 March

May & June

31 March

 July

30 April

August

31 May

September & October

31 July

2. Accepted Payment Methods

All payments must be made in Euro (€) via bank transfer or credit/debit card.

3. Cancellations and Refunds

We strongly recommend that all guests purchase comprehensive travel insurance at the time of booking. Green Marble Tours does not provide insurance. You can compare insurance options at www.InsureMyTrip.com.

If You Cancel:

  • Booking payments are non-refundable.
  • Final payments are fully refundable up to 30 days before the tour start date.
  • Cancellations within 30 days of the start date are non-refundable.

If We Cancel:

  • You will be offered an alternative tour or a full refund.
  • Green Marble Tours reserves the right to cancel due to unforeseen events, force majeure, or insufficient bookings.
  • Final decision on guided tour viability will be made 6 weeks before the tour start date. Guided tours typically have 6 – 16 guests and require a minimum number of participants to operate.  If the minimum number of participants required to run a guided tour is not achieved, guests booked on a guided tour will be offered a self-guided tour, at a reduced cost instead. A final go/no-go decision will be made 6 weeks before the start date. We endeavor to inform guests as soon as possible in the event the guided tour will not be running as planned. Please be aware, guided trips with insufficient guest numbers may be cancelled due to circumstances outside our control (such as other guests cancelling their spot, thus making the tour impossible) and we respectfully request understanding from guests in the event of cancellations.

4. Itinerary and Operational Changes

We reserve the right to make changes to dates, routes, accommodations, or logistics due to circumstances beyond our control. Any such changes will be made with the goal of preserving the quality and safety of your experience.

5. Traveller Code

By making your booking payment, you confirm that:

  • You have chosen a trip that matches your fitness and health levels.
  • You are in good health and your participation will not risk the safety or enjoyment of others.
  • You possess a valid passport, visa(s), and necessary medical documentation.
  • You will review all pre-trip materials and communicate any special requests in advance.
  • You agree to respect the laws, culture, and environmental guidelines of Ireland.
  • You understand that travel in a group involves compromise and flexibility.
  • You agree that Green Marble Tours may refuse continued participation during a tour if your behaviour or condition poses a risk to others or yourself.
  • You acknowledge that medical services may be limited in remote areas.
  • You will wear a helmet while cycling and avoid using headphones or excessive alcohol.
  • If hiring a bicycle, you confirm you meet the following weight limits:

  - Road: 105kg / 230lbs

  - Hybrid: 117kg / 260lbs

  - E-bike: 118kg / 260lbs

  - Teen bike: 100kg / 222lbs

  - Kids’ 24” bike: 52kg / 115lbs

6. Limitations of Liability

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, or for any matter that cannot legally be excluded under Irish law.

Green Marble Tours is not liable for personal injury, property loss, or damages arising from: physical exertion, weather, road conditions, third-party services, alcohol consumption, or lack of medical access.

Green Marble Tours is not responsible for additional expenses incurred outside the trip package (e.g. flights, insurance, meals not specified in your package).

7. Use of Photographs and Testimonials

By participating in a tour, you grant Green Marble Tours permission to take photographs or videos of you for promotional purposes.

Testimonials may be used in promotional materials or online.

Consent and privacy rights under GDPR apply. You may withdraw consent at any time by contacting us.

8. Jurisdiction and Governing Law

These Terms and Conditions are governed by the laws of Ireland. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

7. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of incorrect or outdated information
  • Request deletion of your data, subject to legal limitations
  • Object to or restrict processing in certain circumstances
  • Withdraw consent at any time (for example, for marketing or medical info)
  • Lodge a complaint with the Data Protection Commission (www.dataprotection.ie)

8. Contact Us

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact:

Green Marble Tours

Email: tours@mediumblue-marten-908369.hostingersite.com