Privacy Policy – Green Marble Tours

Introduction

Green Marble Tours is committed to safeguarding your personal data and respecting your privacy in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Acts 1988–2018 of Ireland.

1. What Information We Collect

We collect only the information necessary to organise and deliver your cycling holiday safely and efficiently. This may include:

  • Name, contact details (email, phone number, address)
  • Medical or dietary information relevant to your participation
  • Travel preferences and accommodation requirements
  • Payment information (processed securely)

2. How We Use Your Information

We use your personal data for the following purposes:

  • Booking accommodation, transport, and other services
  • Communicating with you before, during, and after your trip
  • Ensuring your health, safety, and comfort on tour
  • Managing payments and refunds
  • Complying with legal and regulatory obligations

We do not use your data for profiling or automated decision-making.

3. Legal Basis for Processing

We process your information on the following legal grounds:

  • Contractual necessity – to fulfil our agreement with you
  • Legal obligations – such as retaining records for tax or health and safety
  • Consent – for sensitive information like health or dietary needs
  • Legitimate interests – to improve our services and customer experience

4. Sharing Your Information

We will only share your personal data with:

  • Accommodation providers, transport operators, and service partners relevant to your tour
  • Emergency services (if required)
  • Government authorities or regulatory bodies where required by law

We do not sell, rent, lease, or trade your personal information to third parties for marketing purposes.

5. Data Retention

We retain your data only as long as necessary to provide our services and meet legal obligations. Typically, personal information is held for up to 7 years after your trip for accounting and legal purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your data against loss, misuse, unauthorised access, alteration, or disclosure.

7. Your Rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of incorrect or outdated information
  • Request deletion of your data, subject to legal limitations
  • Object to or restrict processing in certain circumstances
  • Withdraw consent at any time (for example, for marketing or medical info)
  • Lodge a complaint with the Data Protection Commission (www.dataprotection.ie)

8. Contact Us

If you have any questions about this privacy policy or wish to exercise your data protection rights, please contact:

Green Marble Tours

Email: tours@mediumblue-marten-908369.hostingersite.com